Privacy Policy
Introduction
Welcome to Emerald. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our services.
Information We Collect
We collect information about you when you visit our website, make a reservation, or use our services. This includes:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Payment Information: Credit card details and billing information.
- Booking Information: Details of your reservations and stays.
- Technical Data: IP address, browser type, operating system, and other technical information.
- Usage Data: Information about how you use our website and services.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process your reservations and payments.
- To provide and improve our services.
- To communicate with you about your reservations and our services.
- To personalize your experience with our services.
- To analyze and understand how our services are used.
- To comply with legal obligations and protect our rights.
Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who help us provide and improve our services, such as payment processors, IT support, and marketing agencies.
- Business Partners: Trusted partners who offer complementary services or promotions.
- Legal Authorities: If required by law or to protect our rights and interests.
Data Security
We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server infrastructure.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to the processing of your personal data.
- Request the transfer of your personal data to another service provider.
- Withdraw your consent to the processing of your personal data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve your experience. You can control the use of cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will delete such information promptly.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Address: Sagar Mahal Complex, near Osman Sagar Lake, Gandipet, Hyderabad, Telangana 500075, India