Terms and Conditions
Introduction
Welcome to Emerald. These terms and conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to be bound by these terms and conditions.
Definitions
For the purposes of these terms and conditions:
- "Company" refers to Emerald.
- "Service" refers to the website and any services provided by Emerald.
- "User" refers to the individual accessing or using our services.
- "Content" refers to any text, images, or other material posted on the website.
Use of Services
By using our services, you agree to the following:
- You will not use the services for any unlawful purpose.
- You will not violate any applicable laws or regulations.
- You will not infringe the rights of any third party, including intellectual property rights.
- You will not distribute or post spam, unsolicited messages, or any other form of bulk communication.
- You will not interfere with or disrupt the operation of the services.
Booking and Reservations
All bookings and reservations made through our website are subject to availability and confirmation. We reserve the right to cancel or modify bookings if necessary. Cancellations or modifications to bookings must be made in accordance with our cancellation policy.
Payment Terms
All payments for bookings and services must be made in full at the time of booking, unless otherwise specified. We accept various forms of payment, including credit cards and online payment systems. Payment details are securely processed and stored in accordance with our privacy policy.
Cancellation and Refund Policy
Cancellations made within 3 days of the booking date will be subject to a cancellation fee. Refunds will be processed within 7 business days. No refunds will be issued for cancellations made after this period. For more information, please refer to our cancellation policy.
Privacy and Data Protection
We are committed to protecting your privacy and personal data. Please refer to our privacy policy for detailed information on how we collect, use, and protect your personal data.
Intellectual Property
All content on our website, including text, images, graphics, and logos, is the property of Emerald and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
Limitation of Liability
Emerald shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
Indemnification
You agree to indemnify and hold harmless Emerald, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms and conditions.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.
Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time. We will notify you of any changes by posting the updated terms and conditions on our website. Your continued use of our services after any changes indicates your acceptance of the updated terms and conditions.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Email: [email protected]
Address: Sagar Mahal Complex, near Osman Sagar Lake, Gandipet, Hyderabad, Telangana 500075, India